Exploring Reply Options in Chat Breezes
Enhancing Your Conversations
Jason
Last Update 1 年前
When it comes to engaging with your audience on Chat Breezes, the reply feature offers a spectrum of options to make your responses more diverse and efficient.
Let's dive into some exciting choices:

1. Emoji Selection:
- How to Use: Express yourself with a wide range of emojis by selecting the ones that suit your response.
2. Product Catalog Integration:
- For Users who have Shopify Stores or Manual Catalogs: Click the cart icon, and a window will display your product catalog.
- If you have multiple stores, easily choose the desired one for sharing product links.

3. Quick Replies:
- How to Use: Input frequently used words or sentences as quick replies. Save time by avoiding repetitive typing.
- You can also personalize existing quick replies by adding more content.

4. Upload Documents:
- Options: Upload images or videos to enrich your responses with additional resources.


5. Add Link To Direct Messages:
- Only applied to Twitter Non-DM Messages
- Feature: Use the "Add Link to Direct Messages" button to seamlessly invite people who contact you in public to private messages.

6. "Two-Way Actions: "Switch to Private Messages" or "Switch to Comments"
- Only applied to Instagram and Facebook Comments
- Feature: Use the two-way button to seamlessly invite people who contact you in public to private messages.


7. Template
- Only applied to Whatsapp Integration (Twilio)
- Feature: set up response templates with variables for efficient messaging.

8. Voice Messages
- Only applied to Whatsapp Integration
- Feature: Record and send out voice messages directly through the Chat Breezes platform.