What is the automation feature, and how does it differ from auto-tag rules?
Jason
Last Update há um ano
The automation feature in Chat Breezes allows you to streamline and automate certain actions based on predefined rules. For instance, you can automatically send direct messages, reply to comments, or mark conversations as 'done' based on specific conditions you set.
On the other hand, auto-tag rules are focused on categorizing conversations. They automatically assign tags to incoming messages based on certain conditions, helping you organize and manage your interactions more effectively.
While both automation and auto-tag rules involve rule-based actions, their primary functions differ — automation is geared towards automating actions, while auto-tag rules are designed for categorization and organization.